At a grand evening in Mumbai last Friday, Myntra was awarded the ET Panache Trendsetting Workplace Award. Myntra’s trendsetting workplace is as much about its physical interiors as it’s about the culture of mixing work and play.
The moment you step inside, you might take a step backwards, thinking you have wrongly come to a modern mall! It starts at the reception itself, which resembles a high-end shop. There’s a Look Good Café as well as a live video-shoot ramp. The names of famous fashion models are scrawled on the walls, while portraits of sports and fashion icons brighten up the office space.
Comics and graffiti decorate the walls, while lounges welcome you to take a break. The mannequins and racks of clothes, not to mention camera on a tripod, are typical signs of a fashion photoshoot.
The brand Myntra is representative of fashion to its numerous fans. Similarly, its office recreates the world of fashion across its four floors, with each floor showcasing different aspects of the fashion business – such as fashion brands, fashion sports, fashion editors and fashion stylists.
Myntra’s office in Bangalore also has one of the largest spaces dedicated to indoor games like badminton, snooker, foosball and gym. There’s indoor space to practice cricket, running, bicycling. Myntra even has its own cricket league – the Myntra Premier League – in which high employee participation is seen.
Asked to explain the reason behind Myntra bagging the ‘Trendsetting Workplace’ Award, during an interview, Myntra CEO Ananth Narayanan said, “For me, a trend is an idea, invention, or differentiated approach, that fundamentally changes how people, organisations and society conduct themselves.”
“Trends tend to shape and change the ecosystem permanently. When it comes to Myntra, Ananth elaborates, belonging as it does to “an industry like fashion, it is important to have a vibrant and open culture that spawns creativity and nurtures talent. Our culture and office are intertwined. Our vibrant and colourful office space underscores our commitment to create a vibrant and fun culture at work.”
“Since Myntra employees spend a considerable part of their day within the office, it is important that the workspace reflect the culture that one wants to build. People mix work and play without compromising on results,” he adds.
What’s even better is that the trendsetting culture at Myntra is not just about office design, but that it extends to some pretty cool policies and perks also. Women employees, for example, have the option of taking a six-month maternity leave, followed by flexible working models on their return to office.
Since the beginning, Myntra has succeeded in building a really different culture that aids innovation, encourages risk-taking, values ownership and appreciates collaboration. The main differentiators that help to promote such are a culture are Myntra’s value system, which comprises, “Myntra First, Aim High, Make it Happen, Make Work Fun, Look Good & Relentless Focus on the Consumer.”
Each of these values is deeply embedded into Myntra’s Systems And People Practices. Some key examples of implementing these values can be seen in the “Myntra Performance Management System”, which is aimed at recognising team performance through establishing team goals over individual goals. The Myntra Customer Immersion Programme ensures each employee understands the consumer by actually delivering products door to door, before officially onboarding.
Ananth Narayanan says, “I see two big shifts in the workplace. First, the approach to doing business has changed from linear to non-linear. Secondly, organisations no longer view employees as resources, but as partners in their success. The emergence of technology giants and new age start-ups has played a big role in this.”